7. Complaint note (n): /kəmˈpleɪnt/ /noʊt/ Nota de queja
A short letter to someone which includes a complaint.
Example: The manager charged me some extra money, so I had to write a complaint note.

8. Degree (n): /dɪˈgri/ Grado
An academic title given by universities as an indication of the completion of a course.
Example: Nataly has got a degree in International Business.

9. Double bed (n): /ˈdʌbəl/ /bɛd/ Cama doble
A bed for two people.
Example: They asked for a double bed, but the hotel didn’t have it.

10. Hair dryer (n): /hɛr/ /ˈdraɪər/ Secador de cabello
A piece of electrical equipment used for making your hair dry after you washed it.
Example: Grace bought a new hair dryer because hers got broken.

11. Hotel manager (n): /hoʊˈtɛl/ /ˈmænəʤər/ Gerente de hotel
Someone whose job is to organize and control the work of a hotel.
Example: The previous hotel manager quit because he didn’t make much money.

12. Lobby (n): /ˈlɑbi/ Recibidor
The area just inside the entrance to a hotel, theater, or other large building.
Example: This hotel has a huge lobby for its visitors. It is amazing.

13. Remote control (n): /rɪˈmoʊt/ /kənˈtroʊl/ Control remoto
A piece of equipment that you use for controlling a machine such as television or stereo system from a short distance away.
Example: Jayden hasn’t lost the remote control. He has hidden it.

14. Room service (n): /rum/ /ˈsɜrvɪs/ Servicio de cuarto
A service provided by a hotel that allows you to have food and drink brought to your room.
Example: I am leaving the hotel because of its horrible room service.